Our Business is founded on
Providing a great customer service
Taking pride in everything we do
We are a family run firm, small enough to care but agile enough to take on larger projects such as our recent completion of a 440m2 parquet floor installation.
We started our business in 1995 after recognizing that there was an increasing demand for expert floor Restoration services in the UK.
With our in depth floor restoration knowledge accumulated over 20 years you can be assured of the best advice; there are aspects of our trade that take years to learn which cannot just be deemed after a few days training! We truly believe we can offer you the very best in floor restoration but please don’t just take our word for it we invite you to ask any of our customers and not just a hand picked few!
We are located in central UK so we can easily access most parts of the UK.
We employ 5 staff and everyone in the business commits to our ethos of providing the best customer service possible. Our floor technicians are conscientious and respectful of both you and your property and importantly every member of staff is CRS Checked(formally CRB) so you can be assured that only trustworthy and honest people will be working at your property.
Each of our staff receives the highest levels of both in house and formal training and our supervisor (who has been with us for 20 years!) Recently undertaking a trip to Italy to learn all about marble and stone refinishing from masters themselves!
We have a very broad customer base ranging from the private home with just 1 small room through to large floor areas; are customers include the domestic home owner, architects, building managers, insurance companies, architects, builders, churches and listed buildings etc. Whether your project is large or small are approach is always the same in placing our customer care and service first and foremost.
Our service approach
For us there is no doubt that offering a well planned and organized service helps everyone. We will always email you in advance of the works with the agreed specifications, schedules and timings stating when the works will begin and end.
We want to keep any inconvenience to you to a minimum; to expedite the works we will normally send at least 2 of our floor technicians to your flooring project; this is better than just 1 person working on your project and saves needless delays and inconvenience in getting your floor back in to full use.
We know there is nothing more annoying than tradesman letting you down especially when you have Probably prepared the room ready for us and that’s why we always do what we say we will do!
The Floor Restoration Company
Head Office: Parklands, Cotts Lane, Lugwradine, Hereford, HR1 4AB, UK
Company Reg No: 3853361 VAT Reg No: GB 655 6018 32